Zero Effect Zero Defect
Introduction to ZED Assessment Process:
Assessment process understanding:
ZED has total 50 parameters. Out of which 36 are enablers (Which helps to achieve certain outcome) and 14 are outcome (Outcome is the desired result). Every company is assessed atleast for 30 parameters. Out of which 20 are mandatory parameters and 10 are optional& selected by organization. For defence sector, 25 additional parameters are available.
These parameters are segregated in various check point like Process Quality, Emission, Effluent, Waste Disposal Activities, Resource Management, Outsourced Activities, Innovation, Creativity& Safeguarding and overall performance of the company.
Maturity Levels:
Unlike other grading system, ZED has various maturity levels and company is getting evaluated based on specified criteria for each level.
The Five maturity levels are – Struggler (Bronze), Beginner (Silver), Organised (Gold), Achiever (Diamond) and World Class (Platinum)
Assessment Flow:
ZED has defined process flow which needs to be followed by each company.
Step 1: Self Assessment – It is an online process and purpose of the same is choose the applicable parameter and assessing self on those parameters
Step 2: Desktop Assessment – It is done by QCI appointed auditor and it’s a screening process of the evidence verification of selected parameters, Technical review, Deciding maturity level based on site assessment and avail clearance for site assessment (only if rating >2.2, Struggler (Bronze) rating starts from above 2.2 ranking)
Step 3: Site Assessment – A comprehensive physical assessment done by certified auditors for 3 to 4 man-days. Company is getting evaluated on ZED Criteria, Parameter selected, evidences produced and physical verification
Step 4: Report Preparation – Based on Site assessment Report is prepared by assessor and submit it to the core committee
Step 5: Certification Decision – Committee takes decision for the certification based on Report.
Case Study:
We, at Efforts Consulting, are assisting various companies for the execution of ZED, strengthening the process and system and getting the desired maturity level certificate.
One such company in Gujarat ,has gone through the process of ZED – Gold Category Certification.
STEP 1: To divide all the 50 parameters of ZED in following way.
1: Enablers – QEROI
* Enabler – Enabler are the parameters which help company to produce desired results/outcome. i.e “Swachh Workplace” is enabler to help Quality, Process and Environment Performance.
2. Outcome – QPEC
*Outcome – It is the actual results of the various activities across the company. i.e. Rejection or Timely Delivery is the outcome of the processes
Efforts team provides ZED awareness training to create positive momentum to achieve maximum ranking and improve the QPEC with safety awareness.
STEP 2: Based on Company’s current capability and practices, Company selected 10 optional parameter and evaluated through Self Assessment Criteria designed by ZED.
Parameter selection is the most important function to achieve maximum certification targets ranking as well as improve organization Productivity, Quality, Service, Safety, Morale and Culture development
Efforts team provides assistance to elect the optional parameters with respect to organization current needs of improvements and provide training and assistance for same.
STEP 3: After Assessment, devised improvement plan and categorized all the parameters in Impact & Effort Analysis
IMPACT – EFFORTS Analysis Matrix
To assist team in documentation for all the parameter, creating documentation system to sustain it forever without help of consultant
Training & Handholding to implement 5S, visual management, TPM-Autonomous maintenance, process capabilities etc. lean manufacturing tools with respect to mandatory and optional parameters
STEP 4: Devised Action Plan for improvement, Execute it and Avail evidences
Perform mock audit to compile document work as well as on floor improvements and sustenance on actual basis, Guidelines provide to team for how to perform audit and its important to team.
- Educate the team for the audit.
- Assign audit responsibilities to each parameter to team member.
- Make effective use of resources during the audit.
- Organize and direct audit team members.
- Prevent and resolve conflicts during the audit.
- Prepare and complete the audit documents file
- Audit awareness on floor training of all the workers, supervisors, in charges
STEP 5: Upload Evidences of improvement on ZED Portal, Apply for Physical Assessment and get all the parameter assessed and certified.
How We can Assist?
Option 1: Documentation, Formats and Offline support
- We avail formats for all the Mandatory parameters
- We avail formats for all the optional parameters (upto 10 only)
- Advise on the documentation and filing process
- Offline assistance on Mock trial
- Company has to go through physical assessment on its ow
Option 2: Handholding and Consultation
Self Assessment:
- Assisting company for selection of optional parameter by reviewing current condition
Desktop Assessment:
- To prepare team on various aspect of ZED and hand hold for deploying the same to get desired result (ie. Swachh Workplace, TPM, Quality, Cost, Delivery, Safety, DWM and Productivity)
- To assist team in documentation for all the parameter, creating documentation system to sustain it forever without help of consultant
- Uploading relevant documents for desktop assessment and assessing self to optimize chances for higher maturity Level
Desktop Assessment GAP Analysis:
- Assisting team for bridging GAP of desktop assessment
- Train the team on continual basis
Physical Assessment
- Conducting two mock trials with team before actual physical assessment
- Assisting companies during audits for all interaction and assessment with assessors
Contact us at: [email protected]
Call: 9879391004
